Work Experience
Curie.Bio
Product Designer
November 2023 - Present
Sole designer at a biotech VC leading the 0-1 design process to build an internal tooling platform that empowers recruiting teams to efficiently source and staff high quality scientists at portfolio companies.
Designed reusable components and patterns to provide users with guidance and context to enable faster decision making, contributing to a 70% decrease in time to hire for high priority roles.
Empathized with users through research and data analysis to define a holistic UX strategy that simplifies the process of identifying experts in scientific fields, resulting in a 50% increased hit rate on potential candidates sourced with the tool.
Prioritizes product improvements based on user feedback to drive adoption, increasing tool usage by 2x month over month.
Conducted usability tests to identify opportunities to improve the tool’s search interface and launched a redesigned experience that allowed users to execute searches in less than half the time.
Maintains a scalable design system in Figma and partners closely with engineering to understand technical complexities and trade-offs, resulting in a consistent user experience and streamlined handoff.
General Assembly
UX Design Apprentice
August 2023 - November 2023
HydroQuest x Cycleau | Client project: Designed a comprehensive e-learning platform to teach middle schoolers about water contamination and inspire them to advocate for safe water treatment in their communities.
Moleskine Social | Team project: Built a social networking experience to help artists and creative hobbyists connect and receive meaningful engagement on their work.
The Source Zero | Solo project: Redesigned the e-commerce website of a local eco-boutique with an emphasis on making the site more usable and creating a unique visual identity for their brand.
Product Trust Manager
February 2021 - November 2022
Managed the product safety roadmap for Twitter's Shopping feature, partnering with product and operations teams to build content review tools and processes, resulting in less than 0.5% of shopping content being user reported as violating monthly.
Supported a redesign of Twitter’s user reporting flows by recommending UX writing changes that made policies easier to understand, contributing to a 50% increase in actionable user reports and significant time savings for content review teams.
Advocated for user safety needs throughout new product development by building trusted relationships with product managers and providing actionable recommendations for how to proactively address safety concerns by design.
Led data-driven experiments to identify accounts inauthentically manipulating trending content and worked with engineering to develop a classifier to label inauthentic accounts, reducing spammy Trend prevalence by 5% in high-risk markets.
Launched internal policies governing what could appear in the Trends tab to uphold Twitter’s policy principles, driving cross functional alignment on exclusion criteria and training agent teams on operational guidelines to enforce the policy.
User Risk Investigator
July 2018 - January 2021
Conducted investigations into severe policy violations to identify safety and business risks across Facebook's ecosystem, partnering with product, policy, and operations teams to implement mitigations that addressed root causes at scale.
Identified gaps in the process to detect and enforce against violating Facebook Pages, and defined mitigations that resulted in the removal of over 50k violating active Pages and refining classifiers to prevent future under-enforcement.
Created comprehensive system maps analyzing the spread of Covid misinformation in Facebook Groups and presented findings to VP leadership, influencing stakeholders to update policies to account for health-related misinformation.
Proposed and launched a workflow that allowed content moderation teams to proactively monitor and take action against spikes in harassment on Instagram, leading to a 30% decrease in reports from targeted high profile users.
Curie.Bio
Product Designer
November 2023 - Present
Sole designer at a biotech VC leading the 0-1 design process to build an internal tooling platform that empowers recruiting teams to efficiently source and staff high quality scientists at portfolio companies.
Designed reusable components and patterns to provide users with guidance and context to enable faster decision making, contributing to a 70% decrease in time to hire for high priority roles.
Empathized with users through research and data analysis to define a holistic UX strategy that simplifies the process of identifying experts in scientific fields, resulting in a 50% increased hit rate on potential candidates sourced with the tool.
Prioritizes product improvements based on user feedback to drive adoption, increasing tool usage by 2x month over month.
Conducted usability tests to identify opportunities to improve the tool’s search interface and launched a redesigned experience that allowed users to execute searches in less than half the time.
Maintains a scalable design system in Figma and partners closely with engineering to understand technical complexities and trade-offs, resulting in a consistent user experience and streamlined handoff.
General Assembly
UX Design Apprentice
August 2023 - November 2023
HydroQuest x Cycleau | Client project: Designed a comprehensive e-learning platform to teach middle schoolers about water contamination and inspire them to advocate for safe water treatment in their communities.
Moleskine Social | Team project: Built a social networking experience to help artists and creative hobbyists connect and receive meaningful engagement on their work.
The Source Zero | Solo project: Redesigned the e-commerce website of a local eco-boutique with an emphasis on making the site more usable and creating a unique visual identity for their brand.
Product Trust Manager
February 2021 - November 2022
Managed the product safety roadmap for Twitter's Shopping feature, partnering with product and operations teams to build content review tools and processes, resulting in less than 0.5% of shopping content being user reported as violating monthly.
Supported a redesign of Twitter’s user reporting flows by recommending UX writing changes that made policies easier to understand, contributing to a 50% increase in actionable user reports and significant time savings for content review teams.
Advocated for user safety needs throughout new product development by building trusted relationships with product managers and providing actionable recommendations for how to proactively address safety concerns by design.
Led data-driven experiments to identify accounts inauthentically manipulating trending content and worked with engineering to develop a classifier to label inauthentic accounts, reducing spammy Trend prevalence by 5% in high-risk markets.
Launched internal policies governing what could appear in the Trends tab to uphold Twitter’s policy principles, driving cross functional alignment on exclusion criteria and training agent teams on operational guidelines to enforce the policy.
User Risk Investigator
July 2018 - January 2021
Conducted investigations into severe policy violations to identify safety and business risks across Facebook's ecosystem, partnering with product, policy, and operations teams to implement mitigations that addressed root causes at scale.
Identified gaps in the process to detect and enforce against violating Facebook Pages, and defined mitigations that resulted in the removal of over 50k violating active Pages and refining classifiers to prevent future under-enforcement.
Created comprehensive system maps analyzing the spread of Covid misinformation in Facebook Groups and presented findings to VP leadership, influencing stakeholders to update policies to account for health-related misinformation.
Proposed and launched a workflow that allowed content moderation teams to proactively monitor and take action against spikes in harassment on Instagram, leading to a 30% decrease in reports from targeted high profile users.
Education
Cornell University
BA in Information Science
BA in Information Science
August 2014 - May 2018
General Assembly
UX Design, Immersive
UX Design, Immersive
August 2023 - November 2023
Education
Cornell University
BA in Information Science
August 2014 - May 2018
General Assembly
UX Design, Immersive
August 2023 - November 2023